An Inside Look at Designer Exchange this Christmas

As the festive season approaches, we're excited to unveil our Christmas Office campaign! Join us for an exclusive behind-the-scenes look at Designer Exchange and meet the talented teams who make it all happen.

Buying

Meet the masterminds behind our curated collection of preloved designer pieces—our Buying Department! With a sharp eye for quality, a deep understanding of upcoming trends, and data-driven insights, they expertly select and price the items that join our collection. They are the ones who make sure your holiday wishlist is filled with timeless classics and in-demand styles at unmissable prices. If you’re looking for the perfect gift or a treat for yourself, this team has made sure it’s available for you!

Authentication

At Designer Exchange, we know how important it is to shop with confidence, especially when it comes to luxury fashion. Our Authentication team are the people who make sure every preloved item is the real deal. Combining the best technology with a human touch, they rigorously double-check each product for authenticity. You can rest assured that every item from Designer Exchange has been carefully inspected and expertly verified, so you can shop with confidence and give or receive something truly special this Christmas.

Admin

Our Admin Team work their magic behind the scenes to keep everything running smoothly. They handle customer quotes and inquiries with precision and care, managing every detail with unmatched efficiency. From coordinating communications to tackling complex tasks, their dedication guarantees our customers have the best experience possible.

Photography

The Photography Team at Designer Exchange plays a key role in bringing our exceptional collection of preloved designer pieces to life. With an eye for detail and a focus on quality, they capture stunning images that showcase the craftsmanship, intricate details, and condition of each item. Working closely with our stylists, they ensure that each piece is prepped to perfection before being photographed to go live on our website. Their work not only elevates our preloved products but also emphasises the value of sustainable fashion, carefully repairing and cleaning items so they can begin their new chapter with their next owner.

Marketing

Say hi to the marketing girls! This team serves as the voice of our brand, bringing preloved designer fashion to life through captivating campaigns and engaging storytelling. From creating eye-catching visuals and dynamic social content to organising unforgettable events, their creativity and expertise in the fashion world allow us to connect with our community and share our story in meaningful ways. Whether they’re building buzz around the latest trends or inspiring excitement for what’s next, our marketing team knows how to make an impact!

Logistics

Our Logistics Elves’ hard work ensures that every order is fulfilled promptly and that our stock is expertly managed, keeping all of Designer Exchange's operations running smoothly behind the scenes. Thanks to these guys, we can deliver the perfect gifts and experiences to our customers this Christmas!

Shop Floor

Our shop floor team combines extensive knowledge of luxury fashion with dedication to exceptional customer service. They are the heart of making the luxury experience accessible to all, not just the few. Whether you’re seeking your next preloved treasure or just exploring, our team is here to guide you. Step into a warm, inviting space where preloved luxury finds new life, and every visit feels as special as the pieces you’ll uncover.

Founders

At Designer Exchange, our journey began with a simple yet ambitious vision from our founders: to make designer fashion accessible to all. Over the years, their vision, combined with the dedication and hard work of our entire team, has helped Designer Exchange grow into the go-to destination for preloved luxury fashion. As we continue to grow, we are excited to continue expanding the Designer Exchange preloved community.

Our Team Mascot

And of course, how could we forget our team mascot? Meet Maple the Reindeer! Our beloved mascot brings a little extra cheer to the team, spreading joy and good vibes throughout the holiday season. Maple is always ready to brighten the office and add that special touch of festive spirit!

Thank you for your all of your support and being apart of our ever growing preloved community. We wish you a Merry Christmas from all of us at Designer Exchange!