Sell Your Clothing and Shoes

There is still no appointment needed so you are welcome to bring your items directly in however you may find there is a small wait outside the door if the store is at capacity. With this in mind, please package your items in a waterproof bag.

At Designer Exchange we do not want to waste your time especially at a time where we would all rather be seeing our friends and family therefore we have spent a lot of time training the store team members to be able to spot the type of wear or products that would be later rejected at the authentication stage.

Everything has a price and can be reused and loved again. However customer feedback over the years has given Designer Exchange refined knowledge for what level of condition customers are happy to buy pre-loved items in. Please see the condition guide at the bottom of this post for a general guide of what condition your item needs to be in before selling.

Designer Exchange has gone completely cashless at the moment meaning when you are quoted for your items after you have booked them in, you will be offered a cash price and a voucher price. The cash price will be a bank transfer only. We are aware that many customers sell to Designer Exchange for our instant cash service however we are not able to give out physical cash at this moment.

Please bring or post your items into our Chelsea store at 328 Kings Road, London, SW3 5UH where they will be booked in, authenticated, priced as normal. You may find wait times are a little higher than usual as we are currently working through the backlog whilst we kept our authenticators safe during lockdown. We ask that you kindly be patient and we will keep in contact with you.

Condition Guide
All the items Designer Exchange buys must be of a certain standard of quality however - whatever can be purchased is purchased. If you're not sure if the item you have will be accepted by Designer Exchange, before your bring or post them in, please read below to see a further breakdown of what types of wear are not accepted.

Shoes Condition Guide
Designer Exchange cannot accept shoes that:

• Have missing or rubbed off / illegible labels
• Have peeled material or scuffing to the heel
• Are overstretched, creased or misshapen
• Are stained, dirty or discoloured exterior of interior
• Have signs of previous use such as sweat marks or toe stains
• Have overworn soles
• Have broken zips, buckles or other fasteners
• Have strong odours such as smoke, moth balls, sweat, damp or perfume.

Clothing Condition Guide
Designer Exchange cannot accept pieces of clothing that:

• Has their designer or care label missing (some vintage pieces may be accepted without labels)
• Have stains such as alcohol, food, coffee, drinks, perspiration, other bodily fluids or make up.
• Have wear such as holes, ripes, moth holes, pulls, puckering or bobbling.
• Has damage to the material from washing, ironing or dry cleaning
• Has faded or discoloured fabric
• Has been stretched or hardened on materials (such as wool or cashmere)
• Has overstretched elasticated fabric (such as on waistbands or in the crotch)
• Has thinning fabric (such as in worn out knees)
• Has strong odours such as smoke, perspiration, perfume, moth balls, damp or food.

Please note that Designer Exchange retains the right to refuse an item for a condition reason not stated above however the guide above can be used as a general rule of what is accepted.