Working For Us
Designer Exchange has been busy revolutionising the preloved luxury fashion industry both in store and online since 2013. We are proudly supported by a passionate, diverse and creative team of people from all walks of life and offer the incredible opportunity to work with high-end designers such as Hermès, Chanel and Louis Vuitton, or household favourites such as Prada, Celine and Gucci.
Join one of our growing teams today and you’ll have the opportunity to help us reshape the luxury fashion industry, whilst getting hands-on and learning to buy, sell and exchange thousands of unique, authentic designer items from over a hundred famous brands!
Our Mission
Move over fast fashion! Every day, Designer Exchange buys and sells an extensive range of preloved luxury pieces, creating a community in which designer fashion can be available for every price point, every style and everyone.
Join Designer Exchange and help us in our mission to change the luxury fashion industry - one pre-loved piece at a time.
Our Values
Just like our customers, the team behind Designer Exchange is made up of diverse people from all backgrounds, and we recognise that this inclusivity is what inspires our company to connect, progress, and grow.
We proudly oppose discrimination in every form and welcome applicants from all walks of life - all that matters is your passion and drive. You can read the Inclusivity Declaration here.
Our Teams
From our stores in London, Manchester, Leeds, Birmingham, and Madrid, to our London Studio, we’re proud to offer a supportive environment with fantastic opportunities for anyone who’s passionate about pre-loved designer fashion.
Are you creative? Ready for a challenge? Then apply today and tell us why you want to join the re-loved revolution!
Current Vacancies
Social Media Coordinator
Job Description
As a Social Media Coordinator at Designer Exchange you are an integral part of the Marketing team, responsible for boosting the brand’s presence across all social media platforms and maintaining them on behalf of Designer Exchange.
You will work alongside the Marketing Executive and Marketing Intern, and report to the Social Media Manager to ensure all social media content and campaigns align with the brand image, tone of voice and reflect key trading messages. You are responsible for researching and understanding trends within the social media space and creating content daily. You will be monitoring analytics and track success across all platforms.
Details
- Location: Brentford, with the move to Knightsbridge in April 2024
- Probation: 6 Months
- Line Manager: Social Media Manager
- Start Date: ASAP (ideally 12th March)
The role will involve the below tasks:
Content Creation (Primary Socials)
- Research trending content across all primary social platforms and turn these trends into actionable videos for our social channels
- Create engaging and target driven frequent content across the primary social media platforms (Instagram, Facebook, TikTok) - work with the intern to assist with this and then as/when needed the wider team
- Grow our primary social channels - and document this growth in your social media monthly report
- Develop and curate engaging and innovative content
- Maintain on brand visuals and tone of voice across all social media platforms
Content Creation - Secondary Socials
- Assist the Marketing intern on creating and actioning content for Secondary Socials (Twitter, Threads, Pinterest, You Tube)
- Ensure all secondary socials are on brand, relevant and have correct tone of voice (can vary slightly from platform to platform)
Coordinating / Planning
- Work with Social Media Manager to create a monthly social media strategy to achieve the KPI’s and goals set by the Social Media Manager
- Coordinate the Social media strategy to fit in with the overall Marketing Roadmap, ensuring all key events/dates have a social presence
Reporting
- Create monthly social media report, documenting growth, engagement, trending videos achieved, reach - this is to be sent to the Social Media Manager and will feature in the larger Marketing Report
- Create and edit a monthly internal newsletter alongside the Marketing Intern for the company to keep up to date with all social news within and outside the business
Other / General
- Attend any events and photoshoots that the Marketing Department visits and to document where relevant these across socials
- Report to the Social Media Manager of any upcoming events that are in the interest of growing our socials/content/team development
- Help the department engage and respond to customers across our social platforms