United Kingdom 
Spain 
Working For Us
Designer Exchange has been busy revolutionising the preloved luxury fashion industry both in store and online since 2013. We are proudly supported by a passionate, diverse and creative team of people from all walks of life and offer the incredible opportunity to work with high-end designers such as Hermès, Chanel and Louis Vuitton, or household favourites such as Prada, Celine and Gucci.
Join one of our growing teams today and you’ll have the opportunity to help us reshape the luxury fashion industry, whilst getting hands-on and learning to buy, sell and exchange thousands of unique, authentic designer items from over a hundred famous brands!
Our Mission
Move over fast fashion! Every day, Designer Exchange buys and sells an extensive range of preloved luxury pieces, creating a community in which designer fashion can be available for every price point, every style and everyone.
Join Designer Exchange and help us in our mission to change the luxury fashion industry - one pre-loved piece at a time.
Our Values
Just like our customers, the team behind Designer Exchange is made up of diverse people from all backgrounds, and we recognise that this inclusivity is what inspires our company to connect, progress, and grow.
We proudly oppose discrimination in every form and welcome applicants from all walks of life - all that matters is your passion and drive. You can read the Inclusivity Declaration here.
Our Teams
From our stores in London, Manchester, Leeds, Birmingham, and Madrid, to our London Studio, we’re proud to offer a supportive environment with fantastic opportunities for anyone who’s passionate about pre-loved designer fashion.
Are you creative? Ready for a challenge? Then apply today and tell us why you want to join the re-loved revolution!
Current Vacancies
Office Manager
Job Description
Designer Exchange is looking for a friendly and hardworking full time Studio Manager to join the team at our main hub of operations - our office and processing centre known as The Studio.
We’re looking for someone who can plan, organise and lead. The successful applicant will be responsible for a variety of Studio tasks as well as the lead for two small teams: Ecommerce & Logistics department and Administration department.
Minimum experience: 3 - 5 years in a similar, managerial role.
Full Time: 40 hr (Office based in Brentford, London)
Salary: £28,000 - £32,000 depending on experience
Ecommerce & Logistics Department
- Work with the Business Development team to develop the department
- Lead, develop and run a team of 2-3 (HR processes included)
- Oversee future recruitment, staffing levels and labour costs
- Track spend of ecom and logistical operations including packaging and couriers
- Maintain supplies of stationery and equipment
- Process ecommerce orders / book deliveries (annual leave cover only)
Administration Department
- Work with the Business Development team to develop the department
- Lead, develop and run a team of 4-5 (HR processes included)
- Oversee future recruitment, staffing levels and labour costs
- Liaise with other departments and stores
- Manage the petty cash & food shop
- Assist with customer complaints and queries
- Process customer’s orders (annual leave cover only)
Other Tasks
- Schedule meetings, greet external visitors & sign in staff / visitors daily
- Organise company events and conferences
- Report directly to the Business Development team
- Communicate the roadblocks in departments
- Work with other Department Heads and bring cohesivity to the relationships
- Manage the online / physical filing systems as well as develop new systems
- Process invoices and managing the studio’s various budgets
- Pitch ideas to promote the company’s sustainability & diversity ethoses
- Manage the Security / Loss prevention and Health & Safety of the Studio
The ideal applicant will have:
- Reliability and discretion
- Excellent organisational and time-management skills
- The ability to use a range of software, including email, spreadsheets and databases
- Good teamworking skills and the confidence to lead and motivate a team
- The ability to manage your workload and supervise others concurrently
- Excellent interpersonal, oral and written communication skills
- Attention to detail
- Problem-solving approach to work
- A familiarity with legislation in the areas of employment, equality and diversity, and data protection
