At Designer Exchange we believe consignment is dying. It only exists because that's the way it has always been. We believe that there's a better way and that way is to truly price and authenticate a customers item up front and put our money where our mouth is.

When Designer Exchange first opened up on Egerton Terrace, London in December 2013 we knew that there had to be a better way for customers to sell their goods and instant payment was our solution. We heard horror stories even back then of customers buying fake goods from consignment stores or selling and having to chase up their money. 

We're sure you've heard the news lately about other companies who fail to do even the basic checks on their items leading to numerous reports and complaints of fake items hitting their shelves and their websites - and every being purchased by trusting customers. At Designer Exchange we pride ourselves on never having purchased or sold an inauthentic item as we believe you're trusting us to get it right and we don't take that lightly. 

Our Authenticators are trained by industry professionals season by season and collection by collection. They don't have a quota to hit or are pressured to pass as much as possible. We actually turn away anything that casts even 1% of doubt because, you're trusting us to sell you authentic pieces and we take that very seriously. If we're not 100% sure, we can't ask you to be. Our Authenticators are the best in the business and we continue to train and develop them everyday.

At Designer Exchange you will always get authentic items and we will continue to keep our standards high for as long as you'll continue to buy, sell and exchange with us.