United Kingdom 
Spain SELL TO US: FOUR SIMPLE STEPS
SELLING IN-STORE
STEP ONE: BRING YOUR ITEMS
Visit our flagship store in Knightsbridge and head towards the area at the back, turn right, and you’ll be greeted by our in-store buying team where you can talk through the items you are wanting to sell.
STEP TWO: RECEIVE A PRICE WHILST YOU WAIT
Our expert pricing team will assess your items, while you wait, you can browse the products in our store. For handbags and accessories you will be provided with a quote card in a matter of minutes. This is valid for 14 days if you’d like to think about the offer. Alternatively, you can book your items with our in-house buyers and be quoted for the items within 48 hours via email.
For clothing and shoes it is a little different; your items will be booked in with our buyers, and you will then receive a pricing quote via email within 48 hours.
STEP THREE: AUTHENTICATION
Once your price has been agreed with our team, your items will undergo our double lock authentication process, where market leading technology meets human touch. Should your items pass all required checks, we will confirm the quote and buy in your items!
STEP FOUR: PAYMENT OPTIONS
Whether you choose a bank transfer or a Designer Exchange voucher of a higher value, you will then receive payment for your items within 3-5 working days.
SELLING ONLINE
STEP ONE: UPLOAD PICTURES
Upload pictures and information about your items for a free preliminary quote.
STEP TWO: POST YOUR ITEM
Post your item to the Designer Exchange Studio with the free label provided then you must fill in your address, bank details and ID details on Your Account.
STEP THREE: AUTHENTICATION
Your item will be authenticated and purchased. If the price is re-valued upon receiving your item we will be in touch and can post the item back to you if required.
STEP FOUR: PAYMENT OPTIONS
Whether you choose a bank transfer or a Designer Exchange voucher of a higher value, you will then receive payment for your items within 3-5 working days.
