FAQ

Buying and Selling Online
Buying and Selling In Store
General Questions

Q. How do I find my nearest store and opening hours?
For more information about our individual stores, please visit the 'Stores' section of our website.
Q. Which brands does Designer Exchange buy and sell?
We buy and sell: Alexander McQueen, Alexander Wang, Anya Hindmarch, Balenciaga, Bottega Venetta, Bulgari, Burberry, Cartier, Céline, Chanel, Chloé, Chopard, Christian Dior, Dolce & Gabbana, Fendi, Givenchy, Goyard, Gucci, Hermès, Jimmy Choo, Lanvin, Loewe, Louboutin, Louis Vuitton, Marc by Marc Jacobs, Marc Jacobs, MCM, Mui Mui, Mulberry, Paul Smith, Prada, Ray-Ban, Saint Laurent, Salvatore Ferragamo, Stella McCartney, Tiffany, Tom Ford, Tory Burch, Valentino, Van Cleef, Versace, and Vivienne Westwood.
Q. Where can I find your Terms and Conditions?
You can find our full Terms and Conditions here.
Q. Does Designer Exchange work with charities?
Yes. We work with 'Help for Heroes' and 'Muscular Dystrophy Campaign'. Please ask a member of staff for information on how to donate through our stores.
Q. Where can I find you on social media?
You can follow us on Instagram, Facebook, and Twitter: @webuydesigner. You can also read our blog at designerexchange.com/blog.
Q. Where can I find out more about Designer Exchange?
You can read more about Designer Exchange in the 'About Us' section of our website.
Q. Does Designer Exchange run any competitions?
Yes, we have our monthly Trustpilot competition, where a winner is randomly selected from those who have submitted Trustpilot reviews. The prize is a Designer Exchange voucher for £100.
Q. What are the terms and conditions for the Trustpilot competition?
For full rules, terms and conditions of our monthly Trustpilot competition, click the link.